Please read this Data Protection and Privacy Notice carefully to understand our personal data and privacy management practices. This Data Protection and Privacy Notice explains the following:

 

(a)  What personal data we collect and process and how we use it.

(b)  The legal bases and purpose for collecting and processing your personal data.

(c)  How long we will hold your personal data.

(d)  Your rights as a data subject and how to exercise them.

(e)  Who we will share your personal data with.

(f)    When we will use your personal data to contact you.

(g)  A description of technical and organization measures.

(h)  How you may contact us.

(i)    Amendments to this Data Protection Notice

2.1  Identification information
We collect personal data such as your name, your national identification/passport number, driver’s license details, and other government-issued identification information, to identify you and to open your KNPDTS account with us.

If personal data relating to children or persons with any contractual incapacity under the law is required, personal data will be collected through their legal guardian or legal representative, which may also require personal data of their legal guardian and legal representative to be collected.

2.2  Contact information
We collect your contact details such as your phone number(s), email address and postal address to contact you, in respect of the services we offer you.

Failure to provide us with the personal data above would make it impossible for us to offer our services to you, as we require your personal data to identify you, to contact you, and to make payments relating to the services we offer you. The identification, contact and payment information is mandatory for purposes of us offering services to you.

We may also collect credit information relating to you from credit reference bureaus, for purposes of the services we offer you, as applicable.

Personal data collected and processed	Lawful bases and purpose
Identification information i.e., your national identification/passport number, driver’s license details, and other government-issued identification information	Collected and processed on the legal basis of contractual necessity, for the purpose of identifying you when offering you services.
Contact information i.e., your phone number(s), email address and postal address	Collected and processed on the legal basis of contractual necessity, for the purposes of:   (a)  Communicating with you for purpose of fulfilling our duties to you when providing you with services, and to keep you updated on developments relating to the services we offer you. (b)  Reaching you, for purposes of verifying transaction instructions.

(a)  be informed about how we process your personal data.

(b)  access to your personal data that we hold in a machine-readable format.

(c)  object to the processing of your personal data.

(d)  seek correction of false and misleading personal data about you.

(e)  seek deletion of false and misleading personal data about you.

(f)  not be subjected to automated decision-making without human intervention.

You can exercise your rights by making a written request to us at [relevant email address].

Your request will be promptly attended to. Where we are unable to honor your request due to the nature of the processing or to protect our own legitimate interests, we shall inform you of the reason for our denial of your request.

(a)  The Government (and Government agencies): Your personal data may be shared with law enforcement agencies and other regulatory bodies where such disclosure is mandated by the law.

(b)  Credit reference bureaus: Depending on the services we offer you, we will share credit information relating to you with credit reference bureaus.

(c)  Court orders: Your personal data may be shared if a court order is obtained requiring that such information be shared.

(d)  Service providers: Your personal information may be disclosed to our service providers where necessary to provide certain services to you or to protect our legitimate interests (including in the enforcement of a legal claim).

We will not, under any circumstances share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of sharing your personal data with us, without your consent.

11.2  Approvals & Review Frequency